Privacy Policy

Tattooguider, operated by Tattoo Guider ("Tattooguider," "we," "us," or "our"), is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, or services (collectively, the “Platform”).

This policy applies to both our Clients (users seeking tattoo services) and our Artists (studios and professional tattoo providers), and our Affiliates.

1. Information We Collect

We collect information based on how you interact with the Platform, categorizing it into data collected from Artists (B2B) and data collected from Clients (B2C).

A. Information Collected from All Users

B. Information Collected Specifically from Clients

C. Information Collected Specifically from Artists (Affiliates)

2. How We Use Your Information

We use the collected information for the following primary purposes:

• To Operate the Platform: To provide, maintain, and improve the functionality of Tattooguider and fulfill the core service of connecting Clients and Artists.

• Authentication and Security: To register Users, verify identities, and protect against fraudulent or unauthorized activity.

• Booking Facilitation: To share necessary Client data (e.g., design concepts, desired size) with the selected Artist to enable accurate consultation and booking.

• Artist Promotion: To publicly display Artist Profile Data and Portfolio Content to attract Client bookings.

• Payment and Billing: To process Subscription Fees and manage the transfer and disbursement of Sales Proceeds.

• Communication: To send transactional messages, service announcements, and respond to support requests.

• Marketing (with Consent): To send promotional emails about new features, special offers, or relevant Artists/Services, only where explicit consent has been provided.

• Legal Compliance: To comply with legal obligations, enforce our Terms & Conditions, and resolve disputes.

3. Legal Bases for Processing (GDPR/International Users)

We process your data based on one or more of the following legal grounds:

1. Contractual Necessity: Processing is necessary to perform the service requested by you (e.g., enabling booking between Client and Artist, processing payments).

2. Legitimate Interests: Processing is necessary for the smooth operation and security of the Platform (e.g., improving services, fraud prevention).

3. Legal Obligation: Processing is necessary to comply with legal requirements (e.g., tax reporting, regulatory compliance).

4. Consent: We may rely on your consent to use your personal data for specific purposes (e.g., marketing communications). You have the right to withdraw this consent at any time.

4. Disclosure of Your Information

We only share your information in the following limited circumstances:

• Between Clients and Artists: When a Client initiates an inquiry or reservation, we share the Client’s Profile Data and Booking & Inquiry Data with the specific Artist to whom the request is directed.

• With Third-Party Service Providers: We use trusted third parties to perform services on our behalf, such as:

  • Payment Processors: Stripe for handling financial transactions and managing subscriptions.

  • Hosting Providers: Hostinger for data storage and Platform operation.

  • Analytics Providers: Google Analytics for understanding platform usage.

• Legal Requirements and Harm Prevention: We may disclose your information if required to do so by law or in good faith belief that such action is necessary to: (a) comply with a legal process; (b) protect and defend the rights or property of Tattooguider; or (c) protect the personal safety of Users or the public.

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Third-Party Payment Processing

Tattooguider uses Stripe to facilitate all financial transactions, including Subscription Fees and Client payments/deposits. We do not directly store or process your full credit card details. This sensitive financial data is handled directly by Stripe, which adheres to its own strict security standards, such as PCI compliance.

6. Intellectual Property (IP) and Content Disclosure

6.1. Artist Portfolios: All Portfolio Content and Business Data uploaded by Artists are intended for public display and will be visible to all Users and the general public accessing the Platform. 6.2. Client Designs: Client design concepts and reference images are treated as Confidential Information and are only shared with the specific Artist(s) the Client chooses to contact or book with. However, Tattooguider accepts no liability if the Artist breaches this confidentiality after the information has been transmitted to them. 6.3. License Use: We use the license granted in our Terms & Conditions (Section 9.1) to display and market your Content, which includes sharing it with the public via social media or advertising channels.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from accidental loss, unauthorized access, misuse, alteration, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

• Account Data: Retained for the duration of your active account and for a period of 6 months to a year afterward to comply with legal obligations (e.g., financial records).

• Booking Data: Retained indefinitely for historical record-keeping unless you specifically request deletion (which may affect your ability to use the Platform).

9. Your Rights

Depending on your jurisdiction (e.g., if you are in the EU/UK), you may have the following rights regarding your personal data:

• The Right to Access: The right to request copies of your personal data held by us.

• The Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.

• The Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data, subject to certain legal exceptions (e.g., if we need the data for tax compliance).

• The Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.

• The Right to Object to Processing: The right to object to our processing of your personal data, especially for direct marketing purposes.

• The Right to Data Portability: The right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the details provided below.

10. Children’s Privacy

Our Platform is not intended for use by anyone under the age of 18, and we do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information from our servers.

11. External Links

The Platform may contain links to external sites, primarily the Artist's or Studio's own website/social media accounts. Tattooguider has no control over the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.

12. Contact Us

If you have questions or comments about this Privacy Policy, your personal data, or our data handling practices, please contact us at:

Tattooguider Attention Email: privacy@tattooguider.com